FutureVisionAcademy provides digital education and professional development services designed for adult learners. Courses are delivered instantly upon purchase, giving learners immediate access to training materials, downloadable resources, and digital content. Clear expectations ensure a transparent learning experience.
Eligibility for Refunds
Refund requests are considered within a defined period, provided the learner has not heavily consumed course materials. Access to more than a small portion of lessons, downloadable files, or certification modules indicates substantial use and may affect eligibility. This approach protects the integrity of the program while keeping the policy fair for every participant. Requests are always reviewed with care to ensure a balanced resolution.
Non-Refundable Situations
Digital products that have been fully accessed or completed cannot be refunded. Certifications, assessments, and mentor sessions also fall outside the refundable categories once they have begun. Subscription or membership fees renewed automatically are non-refundable after billing, though cancellation remains available at any time. This structure keeps the platform sustainable while maintaining transparency for learners.
Refund Request Process
A request must be submitted through the official support channel with the order number, account email, and a brief explanation of the issue. The support team reviews each case and responds with the next steps. Additional information may be requested to ensure the accuracy of the review. Approved refunds are processed back to the original payment method within standard banking timelines.